COPYRIGHT NOTICE

 

Copyright of this publication remains with the author Stuart E. Smith. The right of Stuart E. Smith to be identified as author of this publication has been asserted in accordance with the Copyright, Designs and Patents Act, 1988. You are not permitted to sell, loan or otherwise make this publication available to another person. No part of this publication may be copied, reproduced, translated, or reduced to any electronic medium or machine-readable form without the prior written consent of Stuart E. Smith. © 2002-2015. All rights reserved.

In no event shall Stuart E. Smith be liable for any damages whatsoever (including without limitation damages for loss of business profits, business interruption, or other pecuniary losses) arising out of the use of or inability to comprehend this publication.

British Library Cataloguing in Publication Data.
A catalogue record for this book is pending from the British Library.

First published in the United Kingdom by Cranfield Aviation Training School Limited 2002.

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The ISO 9000 family of quality management systems (QMS) is a set of standards that helps organizations ensure they meet customer and other stakeholder needs within statutory and regulatory requirements related to a product or service. ISO 9000 deals with the fundamentals of QMS, including the seven quality management principles that underlie the family of standards. ISO 9001 deals with the requirements that organizations wishing to meet the standard must fulfill. CATS meets requirements of the ISO 9001 standard.